Terms and Conditions

Welcome to Japanese Kimono. These Terms and Conditions ("Terms") govern your access to and use of the website www.japanese-kimono.com (the "Site") and any purchase made through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. General

The Site is operated by Glordax Commerce Limited, a company duly incorporated under the laws of Hong Kong, with registered office at Unit 2904-05, 29/F Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong. Throughout the Site, the terms "we", "us", "our", and "Japanese Kimono" refer to Glordax Commerce Limited. By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including any additional terms and policies referenced herein and/or available by hyperlink.

2. Eligibility

You must be at least 18 years old, or of legal age in your jurisdiction, to use the Site and make purchases. By using the Site, you represent and warrant that you meet these requirements and that you have the legal capacity to enter into binding agreements.

3. Products and Pricing

All products displayed on the Site are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are displayed in US Dollars (USD) and are subject to change without notice. We make every effort to display product colours, features, and descriptions as accurately as possible, but we cannot guarantee that your device's display will be accurate. In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at the incorrect price, regardless of whether the order has been confirmed and your payment processed. If your payment has already been processed, we will issue a refund in the amount of the incorrect price.

4. Orders and Acceptance

When you place an order through the Site, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud. An order is confirmed once you receive an order confirmation email from us. We may cancel any order before shipment if we suspect fraudulent activity or if the order violates these Terms.

5. Payment

We accept payment through secure third-party payment providers, including but not limited to credit and debit cards (Visa, Mastercard, American Express), PayPal, and other available methods displayed at checkout. All payments are processed in US Dollars (USD). By providing your payment information, you authorise us to charge the full purchase amount, including any applicable taxes and shipping fees, to your selected payment method.

6. Shipping and Delivery

We ship worldwide. Orders are processed within 1 to 2 business days, and delivery typically takes between 6 and 12 business days, depending on your location. For full details, please refer to our Shipping Policy.

7. Returns and Refunds

You may request a return within 30 days of receiving your order, subject to the conditions set out in our Refund Policy. For full details, please refer to our Refund Policy.

8. Intellectual Property

All content on the Site — including text, images, graphics, logos, product photographs, designs, and software — is the property of Glordax Commerce Limited or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, transmit, display, or otherwise use any content from the Site without our prior written consent.

9. User Conduct

You agree not to use the Site for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Site. You further agree not to:

• Use the Site to transmit viruses, malware, or any other harmful code
• Attempt to gain unauthorised access to any part of the Site or its systems
• Use any automated means to access or scrape data from the Site
• Impersonate any person or entity
• Engage in any activity that interferes with other users' use of the Site

10. Limitation of Liability

To the maximum extent permitted by applicable law, Glordax Commerce Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the products purchased through it. Our total liability to you for any claim arising out of or in connection with these Terms or your use of the Site shall not exceed the total amount paid by you for the relevant product(s).

11. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of the Site or the information, content, or products included on the Site, except as required by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Glordax Commerce Limited and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.

13. Modifications

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following any changes constitutes your acceptance of the modified Terms.

14. Termination

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe that you have violated these Terms or engaged in fraudulent activity.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

16. Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (Hong Kong SAR), without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

17. Contact Information

For any questions regarding these Terms, please contact us at contact@japanese-kimono.com.