Yes, we offer free shipping on all orders with no minimum purchase required.

Once your order is shipped, you will receive an email with your tracking number and a link to track your package.

Shipping times are estimates and may vary due to customs or postal delays. Please contact us if your order is significantly delayed.

You have 14 days from the date of delivery to request a return.

Return shipping costs are the customer's responsibility unless the return is due to our mistake or a damaged product.

Refunds are processed within 15 business days after we receive and inspect the returned product.

Please contact us within 7 days of receiving your order at contact@japanese-kimono.com with photos of the damaged item.

Yes, we take data protection seriously and implement strong security measures to protect your information.

You can contact us anytime by emailing us at contact@japanese-kimono.com. We are happy to help!