Effective Date: April 27, 2025
Thank you for shopping with Japanese Kimono! We are committed to providing you with a smooth and transparent shipping experience.
Shipping Information
- Processing Time: Orders are processed within 1–3 business days after purchase.
- Shipping Time: Delivery usually takes between 7 to 15 business days depending on your location.
- Shipping Cost: We offer free shipping on all orders, with no minimum purchase required.
Please note that shipping times are estimates and may vary slightly due to customs clearance, postal delays, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this number to track your package’s journey to your door.
Customs and Import Taxes
Customers are responsible for any customs and import taxes that may apply in their country. We are not responsible for delays due to customs.
Issues with Delivery
If you experience any issues with your delivery (such as delays, missing packages, or damaged items), please contact our customer support team at contact@japanese-kimono.com. We are here to help!